Question 1

What does Open Beta mean?

Accepted Answer

SwiftMail is in active development with a working product. Open Beta means we're picking 100 small-business operators to use it daily, file bugs, and tell us what's missing. In return: 6 months free, locked-in $20/mo price for life, direct line to the founder, and optional co-marketing.

Question 2

How long is the beta?

Accepted Answer

Six months from your activation date. After that, you keep your locked-in $20/mo price forever. Standard pricing at full launch will be higher.

Question 3

Do I need a credit card to apply?

Accepted Answer

No. Apply with just your email. We'll review applications and onboard accepted testers without payment info. Card only required when the 6-month beta ends and you choose to continue.

Question 4

What behavioral signals does SwiftMail track?

Accepted Answer

Page views, clicks, scroll depth (per section), form-field focus and abandonment, rage clicks (3+ clicks within 1 second on the same element), dead clicks, runtime errors, fetch failures, time on page, session duration, exit intent, and conversions. Plus standard email opens and clicks. The browser script is tiny (~4KB), loads in the background, and masks form values by default for privacy.

Question 5

How does the AI 'why' explanation work?

Accepted Answer

After each session ends, AI reads the full event timeline and tells you in plain language what was actually going on. Did the visitor hesitate on price? Get stuck on a broken form? Get distracted? Lose trust at checkout? Or convert because of urgency, social proof, or a clear path? You see the reason in one sentence, plus a narrative paragraph that explains it and a suggested next step (send a discount, fix the bug, queue a recovery email). Auto-runs hourly; instant on demand.

Question 6

Which channels can trigger from a behavior?

Accepted Answer

Eight channels available from any behavior signal: email, SMS, web push, mobile push (iOS + Android), on-site popup, retargeting audiences (Meta + Google), CRM task (Slack + HubSpot), and webhooks for everything else. All wired through the same flow builder.

Question 7

Do I need technical knowledge?

Accepted Answer

No. Drop a one-line script tag on your site. DNS auto-setup via Cloudflare/GoDaddy/Route53 APIs handles SPF, DKIM, and DMARC in 45 seconds. If you can paste a snippet, you can run SwiftMail.

Question 8

Does it work with Shopify?

Accepted Answer

Yes. One-click OAuth integration syncs customers, orders, and products in real time. Behavioral signals stamp Shopify customer IDs at ingest, so cross-device journeys stitch correctly without merchants writing Liquid theme code.

Question 9

Can I switch from another email tool?

Accepted Answer

Yes. One-click migration imports contacts, segments, templates, and automation flows from any major email platform. Most migrations complete in under 5 minutes with all flows preserved.

Stop guessing.Get the why.

Stop guessing.
Get the why.